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The Agentic Web Will Change Commerce

Until recently, the buzzword “agentic web” left me glass-eyed—nodding and smiling along. What does it even mean? Don’t LLMs already have agency to use the web? Wasn’t that how they were trained in the first place?

After reading a jointly published study from top-tier AI and engineering researchers, I now have both a clearer definition and a sharper sense of its potential.

At its most precise, the agentic web refers to an internet defined by AI-driven interactions—where autonomous agents communicate and coordinate to execute complex tasks on behalf of their human users.

The paper frames internet history in three loosely defined epochs:

  1. PC web – users actively searched for information via search engines.
  2. Mobile web – algorithms curated information, but humans still executed the actions.
  3. Agentic web – users delegate intent to agents, which find, consume, and act on information for the user.

I hit on an analogy that made it click for me:

  1. PC web is hand labor: high effort, ongoing learning.
  2. Mobile web is using tools: reduced effort, but you still do the work.
  3. Agentic web is having a team: you delegate, and they deliver.

Each get more effective, but each requires different skills and education. The authors argue this shift will be powered by three fundamentals:

  1. Greater AI intelligence – increasingly capable LLMs.
  2. Interaction protocols – shared “language” enabling agent-to-agent collaboration.
  3. Economics – incentive systems that make agent exchanges valuable.

That last point is where the commerce implications get exciting. The paper introduces the agent attention economy: today, brands compete for human attention (clicks, conversions); in the agentic web, they’ll compete for agent selection.

Historically, companies bought their way to the top of search results (PC web) and paid for ad-driven conversions (mobile web). In the agentic web, winners will be those who equip agents with the most useful tools, data, and services—because agents, not humans, will decide what gets bought and from whom.

The mechanics aren’t yet defined, but possible models include agent-targeted advertising, pay-per-invocation fees, or rewards for successful task completions. These remain speculative—but for marketers, the message is clear: the agentic web will disrupt e-commerce economics as profoundly as search engines and social media once did—likely even more so.

Agentic Web: Weaving the Next Web with AI Agents

Adam Landis

Industry Buzz

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